1. Introduction

404cantsay respects your privacy. This Privacy Policy explains how we may collect, use, and protect your personal information when you visit our website, place an order, join our newsletter, contact us, or interact with our services.

2. Information We May Collect

We may collect information that you provide directly to us when using our website. This may include:

• Your name.
• Email address.
• Phone number.
• Delivery address.
• Order details.
• Messages or enquiries sent through our contact forms.
• Newsletter subscription details.

3. How We Use Your Information

We use your information to provide a better shopping and customer experience. This may include using your details to:

• Process and manage your orders.
• Arrange delivery or fulfilment.
• Respond to customer enquiries.
• Send order-related updates.
• Send newsletter or promotional updates where you have subscribed.
• Improve our website, services, products, and customer support.
• Prevent fraud, misuse, or unauthorised activity.

5. Cookies & Website Data

Our website may use cookies and similar technologies to support basic website function, improve your browsing experience, understand site performance, and support shopping features.

For more details, please review our Cookie Policy.

6. Payments

Payments may be processed through secure third-party payment providers. We do not aim to store full card details on our website. Payment providers may collect and process payment information according to their own privacy and security policies.

7. Sharing Your Information

We do not sell your personal information. However, we may share necessary information with trusted service providers who help us operate the website, process orders, deliver products, manage payments, send emails, or provide customer support.

These service providers should only use your information for the purpose of providing their services to us or to you.

8. Data Protection

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no online platform can guarantee complete security, so we encourage customers to use safe browsing practices.

9. Data Retention

We may keep your information for as long as needed to fulfil orders, provide support, meet business requirements, comply with legal obligations, resolve disputes, or improve our services.

10. Your Rights

Depending on your location, you may have the right to request access to your personal information, ask for corrections, request deletion, object to certain uses, or withdraw consent for marketing communications.

To make a privacy-related request, please contact us using the email provided below.

11. Third-Party Links

Our website may contain links to third-party websites, payment providers, social media platforms, or other services. We are not responsible for the privacy practices or content of those third-party websites.

12. Children's Privacy

Our website is not intended for children to use without guidance from a parent or guardian. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, operations, or legal requirements. Any updates will be posted on this page.

14. Contact

For questions about this Privacy Policy or how 404cantsay handles personal information, you can contact us at:

Email: contact@404cantsay.com